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This Privacy Policy describes how www.ameliv.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit or shop on the Site.

Collection of personal data
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to all information that can uniquely identify an individual (including the following information) as "Personal Information". Please see the list below for more information about what personal information we collect and why.

Ordering Information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers [insert other accepted payment methods]), email address, and phone number.
Purpose of the survey: to provide you with products or services, to fulfill our contract, to process your payment information, to arrange the shipment and to provide you with invoices and / or order confirmations, to communicate with you, our orders for potential risks or fraud to review, and provide you with information or advertising relating to our products or services, if this is in line with your preferences that you have shared with us.
Survey source: collected from you.
Use of personal data
We use your personal data to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order and to keep you informed about new products, services and offers.

Legal basis
In accordance with the General Data Protection Regulation ("GDPR"), we process your personal data if you are based in the European Economic Area ("EEA") on the basis of the following legal bases:


Your permission;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task that is in the public interest;
For our legitimate interests that do not outweigh your fundamental rights and freedoms.
When you place an order through the website, we store your personal data for our records unless and until you ask us to delete this data. For more information on your right to erasure, please see the “Your Rights” section below.

Automatic decision making
If you are based in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) if this decision has legal effects on you or otherwise significantly affects you.

We [DO / DO NOT] carry out fully automated decision-making that has legal or otherwise significant effects using customer data.

Our processor, Shopify, uses limited automated decision-making to prevent fraud that has no legal or otherwise significant impact on you.

The services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This denylist lasts for a small number of hours.
Temporary blacklist of credit cards associated with rejected IP addresses listed. This denylist lasts for a small number of days.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at info@ameliv.com